Policies

 

Reservation Policy

During the Off Season [November to Memorial Day] , (except for Holiday weekends, and Special Package offers) fifty percent of the value of your stay, or one night’s minimum deposit is required to guarantee a reservation. The deposit applies to the last night of the scheduled reservation, and may be made by check, with a credit card only used as backup security. The balance of your tariff is payable in full, by check or cash, upon arrival and registration [the use of credit cards for payment of your tariff is not available at this time].

During the height of our season Memorial Day Weekend through the month of October, Holiday weekends, and Special Package offers, payment in full for the entire value of your stay is required in advance when the reservation is made.

Cancellation Policy

During In-Season, all reservations will be considered non-cancelable , and *non-refundable [*we will do our very best, without any guarantees, to re-rent your room; in which event we shall promptly refund your payment less a $25.00 per room administration fee].

During the Off Season Birch Hill Bed & Breakfast requires all cancellations be made at least 21 days before your scheduled visit, at which time your deposit will be refunded, less a $25.00 per room administration fee. If you cancel 21 days to 7 days prior to your scheduled visit we will credit your deposit, less the per room administration fee, to a future stay within 12 months of your cancellation. If cancellation is made within 7 days of your scheduled visit the entire amount of your deposit amount is forfeited, unless we are able to re-rent your room, without any guarantees; in which event we shall promptly refund your payment less the per room administration fee.

In setting our cancellation policies, In-Season and Off-Season, we took into consideration that we are guaranteeing that your room will be available to you, more than likely we would be turning prospective guests away, and if you canceled we may not be able to rebook your room; thus we are only asking that your reservation commitment is meaningful.

Notes
· The room rates are the same for single or double occupancy
· Each additional person in the room is $25.00 per night
· Check-in after 3:00PM Check-out by 11:00AM
· Pets [only dogs-most breeds] $10.00 per day
· Pet restrictions: May not remain in your room when you leave it; Is not allowed upon the furniture at any time; and Must be leashed and walked at roadside away form our lawns, shrubs, and flowers
· Children over 9 years old are most welcome
· Rates are subject to state, local taxes, and service fee.
· Smoking is strictly limited to outside our home
· No refunds due to cancellations because of illness, death, inclement weather, or any other reasons which are beyond our control.
· Minimum Stays: - [See Rooms & Rates and Special Package Offers]
In-Season: 2 Night minimum Weekend stay
3 Night minimum weekend Holiday stay
Off-Season: 3 Night minimum weekend Holiday stay (In-Season Rates Apply)
Special Packages: 2 Night minimum Weekday Ski & Stay
See other Special Packages for minimum stays


Birch Hill Bed & Breakfast, 254 S. Undermountain Rd., Sheffield, MA 01257
Tel: 413 229-2143   Toll Free: 800 359-3969   Contact Us

Michael and Wendy Advocate, Innkeepers